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Workforce workshops set for this month

On Tuesday, July 17 and Thursday, July 26, there will be a Customer Service Workshop and a Workforce Challenges Workshop, respectively, at 8:30 a.m. to 12:30 p.m. at Spire Auditorium located at 10096 AL Highway 14 West.

Seats are limited and an Alabama Industrial Development Training (AIDT) instructor will teach the workshops.

A certificate will be rewarded to those who attend and complete the class.

These workshops first made their debut during fall of last year and granted individuals the opportunity to learn how to provide good hospitality and service. These classes also assist anyone who deals with customer service on a day-to-day basis.

Sheryl Smedley, executive director of the Selma-Dallas County Chamber of Commerce, said these classes are beneficial.

“With Selma being a big site for tourists, we want to keep our hospitality at top-quality,” Smedley said. “We have an ongoing partnership with AIDT, and we kicked off these classes last fall, and the response was great. These workshops are a way to brush up on your skills.”

Last year, 25 participants attended each workshop session.

According to Smedley, The Workforce Challenges Workshop seeks to help participants learn how to become successful employees and deal with the common obstacles that occur at a workplace such as stress, time change and time management. Managing these conflicts will help the workers create a more peaceful work environment, Smedley said.

“In our world today, there is constant change in the workplace,” Smedley said. “This workshop deals with the challenges that we face daily. If you’re having a bad day in the workplace, sometimes it affects your behavior. This workshop is to teach you how to deal with moments when you feel overwhelmed.”

For more information, call (334)-875-7241.